Four Reasons Local Businesses Need Fiber

Four Reasons Local Businesses Need Fiber

In today’s global economy, every minute and every dollar counts for small businesses. Whether you’re logging on for a videoconference with a prospect or running an e-commerce business, you’ll need fast, reliable internet to get the job done.

At FPUAnet Communications, we deliver the very best internet available to small and midsize businesses in our communities over our advanced fiber network. With speeds exceeding 1 gig, our fiber has all the power your business needs to keep up!

Read below for the top four reasons why FPUAnet Communications' local businesses need fiber, and learn how we can help your business get ahead!

1. Keeping Consistent Contact with Customers

Customers today are accustomed to remaining in touch with their favorite brands at all hours of the day. Whether through appealing websites, well-crafted marketing emails, pithy social media and blog posts, or other forms of consumer outreach, the internet keeps the channels of communication open 24/7.

But a strong internet connection is essential. Everything from point-of-sale payments (POS transactions), to VoIP phone services, to digital marketing requires a reliable connection, and nothing is more reliable than fiber.

Utilizing glass strands that transmit data at nearly the speed of light, fiber keeps you connected to your customers better than any other form of internet. Fiber optic internet is both super strong and surprisingly flexible, so it’s less susceptible to interruptions due to bad weather.

And since every business we serve gets a dedicated line, you don’t have to worry about your connection slowing down during peak usage hours!

2. Video Conference Calling and Virtual Meetings Without Distortion or Interruption

One of the most truly special aspects of high-speed internet is its ability to let people converse face-to-face through video conferencing. Video meetings keep remote teams better connected while also making it easier to build stronger relationships with prospects and customers.

With fiber’s unmatched upload speeds, download speeds, and bandwidth capacity, you can rest assured that your video calls will be pristine and distortion-free—so you can stop worrying about your connection and start focusing on the job at hand!

3. Handling Multiple Applications and Users Simultaneously

Of course, many small businesses have staff that use a single common server to connect all their devices for all of their projects and output. Laptops, tablets, smart devices, and even cell phones have the advantage of making employees more productive—but they can also strain networks and slow down the internet for the whole business when it’s crunch time.

Fiber’s enormous bandwidth and 1 gig download speeds provide your business with the capabilities to meet the needs of multiple users and all their various tasks at one time. With our services, you can have one team member uploading large files, another on a Zoom call, and another live-streaming on social media without any slowdowns or delays!

4. Staying on Top of Market Trends and Other Critical Information

What happens around the country and the world can impact our local businesses and their bottom lines. From the constantly fluctuating price of oil and other commodities, to supply chain bottlenecks, to major industry and trade innovations, up-to-the-minute information is crucial to any business’s success.

Having reliable internet for your business means you don’t need to worry about missing out on the latest market trends and other invaluable data. Fiber’s exceptionally high speeds and voluminous bandwidth let you stay on task while monitoring key market information in real-time, keeping you competitive no matter where you operate your business.

FPUAnet Communications' Plans and Pricing for Businesses

[Insert a paragraph here with details about specific business-related internet plans and prices and any other product or service you wish to highlight to business customers.]

Our customer service representatives can answer any questions you may have about our fiber network and what it can do to make your business more productive, efficient, and profitable. And be sure to learn more about our advanced fiber network by following FPUAnet Communications' social pages!

Five Reasons to Break Up with Your Current Internet Provider

Five Reasons to Break Up with Your Current Internet Provider

Sluggish speeds, data caps, hidden fees, and poor customer service? It’s not you, it’s them.

Today, we’re highlighting five signs you should break up with your current internet provider—and hook up with FPUAnet Communications’ high-speed fiber internet service instead!

Reason #1 Your Internet Just Doesn’t Have the Speed to Keep Up with You

If you’re like most people, you just can’t wait to binge your favorite series or keep up with live sports or current events. But if you’ve noticed your internet is just too sluggish to keep up with the content you love, then it’s time to show your current internet provider the door!

Older forms of internet like DSL and coaxial cable just don’t have the download speeds that fiber does because they’re literally using materials built for other uses. Cable was made to transmit television signals, while DSL was designed for voice service. Fiber optic cable, on the other hand, can transmit internet signal at nearly the speed of light!

Thus, fiber internet, like the kind delivered by FPUAnet Communications, is capable of extreme download speeds of greater than 1 gigabyte per second. Our internet can keep up with you and stream all the movies, TV shows, and live entertainment you could possibly want.

Reason #2 Your Internet’s Bandwidth Isn’t Giving You the Space You Need to Thrive

You might also find that your current internet provider isn’t giving you the “space” you need to live your best life—and in this case, we’re talking about bandwidth. Bandwidth refers to the quantity of data an internet connection can send to your devices per second. 

While internet speed is fairly self-explanatory and easy to understand, greater bandwidth is just as essential to a home’s internet service as speed. High bandwidth capacity is particularly vital in households with people who stream simultaneously on multiple smart TV’s, enjoy online gaming, or download (or upload) online videos.

Fiber’s cutting-edge materials and state-of-the-art networking make its bandwidth capacity considerably greater than cable and other forms of internet. Fiber’s generous bandwidth means that everyone in your household will have the space they need to do just about anything they want online without fighting over who’s using the internet at a given time.

Reason #3 You’re Done with Monthly Data Caps

If you’re tired of your internet company slowing down your internet with data caps each month, it’s time to dump them and switch to fiber.

You might be asking why your internet company caps your data in the first place. Well, they do so to keep from overloading their systems, which lack sufficient bandwidth to serve all their customers properly (because their technology just can’t cover it the way fiber can). Thus, these inferior internet technologies require providers to “cap” the amount of data each household uses each month.

Those data caps trigger dreaded slowdowns in internet quality, which can really annoy you when you’re trying to binge a series or watch a live sports event. And some companies will even charge extra fees for exceeding your data cap.

Because of fiber’s bandwidth capabilities, you’ll never need to worry about data caps! FPUAnet Communications’ advanced fiber network gives you and your family enough room to spread your wings online without the limitations of data caps or slowdowns cable and other older internet technologies usually require.

Reason #4 Trust Issues—Like Hiding Fees and Costs on Your Bill

Another reason to break up with your current internet provider relates to a crucial element of any relationship: trust and candor. Way too many big internet companies seem to slide hidden fees and costs into their bills to unsuspecting customers.

Initially, these may be surreptitious additions to your bill, often in small amounts. But those do mount up over time, taking a larger chunk out of your annual budget than you originally bargained for.

At FPUAnet Communications, we value being upfront and straightforward with you about our billing and services. We lay out all the costs and fees of our high-speed fiber internet, including any applicable taxes. Keeping trust and open lines of communication with you are top priorities for us, which we will keep throughout our relationship with you. 

Reason #5 Communications Problems—or You Just Can’t Ever Get Through to Them!

Our last reason to split with your current ISP concerns how hard it can be to get through to them! Calling technical assistance or account support to larger internet companies can try the patience of even the best of us. Indeed, with some ISPs, it can take dozens of minutes—or sometimes even hours—to connect to a real human being to help you address your problem.

One of the best ways to “test” your relationship with your current ISP is to call them and start a stopwatch (or use a stopwatch app on your smartphone) and time how long it takes to get in touch with a customer service representative. FPUAnet Communications prides itself on its efficient response time and the resourcefulness of our friendly, local staff. You can feel confident that you will reach us when you need us.

These are just five of the best reasons to cut ties with your current internet company and make the switch to fiber with FPUAnet Communications. To learn more about our fiber network and why it’s simply the best internet you can get, follow our social pages!

How to Prepare for (and Ace!) Your Next Virtual Job Interview

How to Prepare for (and Ace!) Your Next Virtual Job Interview

Virtual interviewing is becoming more and more common in today’s job market. While remote interviewing may be more convenient, the distance and technical difficulties can be awkward, or even jarring, to would-be applicants.  

Fortunately, there are tips from interviewing experts that prospective job seekers can use to get through—and even nail—a virtual job interview. We share some of their key insights and recommendations below.

The Interview Environment: Organize and Professionalize Your Space

You already know you should “dress for success” and make sure that you look your polished best for an interview. But when you’re interviewing from your home, the interview space and background could be distracting, even off-putting, to potential employers. Take the time to make your space look its best, too.

Clean and Declutter: This seems obvious, but make sure you take the time to de-clutter your surroundings, whether it is your bedroom or home office desk. Show your would-be bosses that you quite literally have it together at home, which will make a better impression of being grounded and composed.

Lighting: Proper lighting is a detail too often overlooked. Be sure to “light yourself” from the front, and not from the back! The latter can create a rather eerie, even sinister visage. Where possible, aim for “cool light,” which is whiter in color, rather than “warm light,” which is yellower. These seemingly small details help put your best foot forward.

Interviewing Skills and Tips

There are countless tips on interviewing available online, but we share a few below that are particularly relevant to remote interviewing.

Keep Any Notes Short and (Mostly) Out of the Way

Like in any interview, try to not over-rely on notes. It is easy to get flustered and lose your place in notes, so keep them sparse and well-organized. Index cards placed outside the viewing area may be especially helpful, with key information and points printed largely and visible to you, but out of sight from the interviewers. 

Keep Eye Contact—And Look Into the Camera, Not at Your “Mirrored Image”

Another common mistake is the awkward “stare” that people make when they forget to look into the camera, and instead watch their own reflected image while using the app. You will look less engaged, and even odd, at least compared to applicants that remembered to look “correctly” at the camera.

Watch Your Speaking Pace

Avoid speaking too quickly, a common giveaway of nervousness. Practice and rehearse answers to likely questions, and time how quickly you are speaking.

An Interview is a Conversation

Ultimately, an interview is just another conversation. A back-and-forth discussion makes for a much better interview, so be sure to have researched the job thoroughly and come prepared with questions. Look engaged when the interviewer is speaking by maintaining eye contact (see above about looking into the webcam!) and nodding your head occasionally. Don’t miss an opportunity to add something of value to what the interviewer says.  

Get Internet You Can Rely On

One last tip: Make sure you have high-speed internet with fast download and upload speeds that you can rely on for a steady connection throughout your interview. (Adequate upload speeds ensure your video is clear for the interviewer on the other side of the virtual table.)

With the internet from FPUAnet Communications, you can video call without fear of a dropped connection or glitchy experience, so you can tackle your interview with confidence.

Dropped Outbound Calls vs. Inbound Calls: When to Call Customer Service

Dropped Outbound Calls vs. Inbound Calls: When to Call Customer Service

Every once in a while, we at FPUAnet Communications get a complaint about call disruption—a formal term for a frustrating concept usually referred to as a “dropped call.” And we share in your frustration.

There can be a few reasons why a call may terminate unexpectedly, from standard technical or weather-related hiccups to more complex matters related to different calling networks. Of course, we cannot control or explain the weather!

But, we can help explain how different calling networks can sometimes create issues for customers, which we’ll do in this article. We’ll also suggest when you should take the time to reach out to customer service for assistance.

Understanding Voice Over Internet Protocol and Call Termination

To understand why some calls, get suddenly dropped or why some calls “don’t go through” in the first place, we need to explain how FPUAnet Communications’ Voice Over Internet Protocol (VoIP) calls work.

Firstly, VoIP transmits its signal—your voice and the voice of the other caller—through the internet. After moving at ridiculously fast speeds, the signal (and your voice) then connects to its end point—i.e., a cellular phone—through a process known as “call termination.”

Call termination is the crucial step that lets FPUAnet Communications keep you connected to family and friends over the phone as well as through email and social media. At its most basic, call termination simply refers to the process of routing calls from one phone company to another.

Dropped Calls Due to Call Termination Issues

Now, as the old saying goes, “It takes two to tango.” With call termination, there are almost always at least two parties (meaning, two companies) involved. And just as with tango dancing, sometimes things can get a bit tangled up—and in this case, that can lead to the dreaded dropped call.

Remember that with VoIP, lots of data is transformed instantaneously and then rapidly moved over the internet before hitting your phone in the form of your voice and the other caller’s voice. It’s a technological wonder, but one that sometimes hits snags over the networks. Hence, occasionally, customers will experience dropped calls due to call termination errors.

When to Call Customer Service

It’s tempting to call FPUAnet Communications’ customer service when you’ve experienced a dropped call seemingly out of the blue—especially when the weather seemed perfect on both ends of the call! But keep in mind that because there are often two calling networks involved in the call, FPUAnet Communications’ customer service can only assist or investigate when you are the initiating caller—or when both callers are FPUAnet Communications customers. That’s because any technical problem due to call termination errors is nearly always an issue with the calling network of the person who initiated the call in the first place.

When deciding whether to call FPUAnet Communications’ customer service number, follow this rule of thumb: if you originated the call and the call was dropped, feel free to reach out to us at any time; however, if you received the call from another person—and that person is not also a FPUAnet Communications customer—there is, unfortunately, nothing we can do to assist with that call.

Please know that we are not trying to discourage you from reaching out to us! But we don’t want to waste your valuable time if the dropped call was initiated on another company’s network.

Just remember: we can investigate and assist with outbound call termination issues—the calls made by you on our network—just not inbound calls made to you by other callers from other companies’ networks.

As always, please be sure you’re following FPUAnet Communications’ social pages to learn more about how our high-speed fiber internet can help keep you in touch with your loved ones!

Eight Real-Life Ways Fiber Internet Makes a Difference

Eight Real-Life Ways Fiber Internet Makes a Difference

Just about any of our customers who have already made the switch from older forms of internet (like cable) to fiber broadband will tell you that fiber’s advanced technology is vastly superior to anything else they’ve used.

From downloading files at near-lightspeed, to voluminous amounts of available bandwidth for handling multiple applications simultaneously, to more reliable material components that provide pristine streaming TV and movie experiences, fiber is simply heads-and-shoulders above cable, DSL, and satellite internet.

But those are just technical specs—and that doesn’t tell even half the story! Fiber internet, like the kind delivered by FPUAnet Communications, can genuinely enhance your quality of life in a myriad of ways, including the following eight use cases we’re proud to support in Fort Pierce.

1. Telehealth Expedites Critical Health Interventions

We begin with everyone’s top priority—keeping their family healthy. And the internet now plays a significant role in delivering healthcare to millions. Telehealth, which allows physicians and other medical professionals to provide initial consultations (and other healthcare) from a patient’s home, has expanded massively in recent years.

Telehealth helps doctors and patients assess when more urgent in-person care is needed (and when it’s not). Prescriptions can get filled faster with telehealth, and consultations over the internet can even assist in properly applying first aid to injuries.

Telehealth consultations can be performed quickly and reliably thanks to fiber’s bounty of bandwidth, which lets audio and video data transfer between doctor and patient seamlessly. Many doctors won’t make a diagnosis when a poor internet connection causes choppy video calls, but that’s not a problem when the patient has fiber!

2. Remote Work Improves Convenience and Productivity

While remote work isn’t for everyone, it can be life-changing for caregivers who need a little more flexibility. Plus, while avoiding the hassles of commutes and traffic delays, remote workers also save money on gasoline and reduce their carbon footprint.

While many workers and employers decide to go fully remote, even partial remote work flexibility can be a blessing. But it takes a particularly robust internet connection to facilitate remote work (especially video conferencing), which isn’t always supported by inferior connections like satellite.

Fiber's symmetrical downloads and uploads let workers send and receive large files and transmit data during long meetings and conferences, making a remote staff member genuinely feel part of the team!

3. Distance Education Allows Students to Gain Skills and Get Ahead

Access to higher education is more attainable than ever, thanks to the multitude of online distance learning opportunities available through colleges and universities around the country.

From undergraduate and graduate degrees to technical certifications, the internet puts education within reach for many who thought it was impossible or beyond their means while helping them achieve the skills necessary to meet their career goals.

Fiber internet’s enormous bandwidth facilitates reliable distance learning and even genuine classroom experiences. It allows students and professors to share large files like presentations or lectures in real-time and enables video conferencing to foster learning and growth, including one-on-one student-faculty interactions—all without sweating frequent distortions or outages that frustrate students on older internet technologies.

4. Lifelong Learning Keeps the Mind Active and Engaged

Beyond bringing official degree and certificate programs to students, fiber internet also facilitates a less formal but still highly valued form of education: lifelong learning. Lifelong learning provides opportunities for the curious to understand their world—and even the universe—well after college ends.

Several companies and major universities, such as Wondrium (formerly The Great Courses), edX, Harvard, and Yale have developed extensive online course offerings. You can find classes from prestigious professors spanning topics like ancient Greek history, Renaissance art, classical music, modern astronomy, and more.

And many courses are available free of charge! Through fiber’s near-lightspeed downloading, these courses can be streamed and enjoyed right from your home.

5. Virtual Reality Lets You Explore the World from Home

Fiber’s hefty bandwidth and vigorous download speeds also brings the wonder of Virtual Reality to your home—and with it, the travel experiences many have only dreamed about! Unlike traditional forms of entertainment, VR’s wonderous technology envelopes a user in multiple dimensions of visual and sound effects.

VR—through fiber internet—makes viewers literally feel like they’re wherever VR is showing them, whether it’s a tour of the Grand Canyon or an Amazon rainforest, an astronaut’s view from outer space, or a sonorous symphony hall.

Fiber’s speed and bandwidth combined with VR technology allows you to explore Paris’ Louvre Museum one day, and the Colosseum in Rome the next without ever leaving your living room!

6. Smart Homes Save Energy, Time, and Money

Fiber internet and its spectacular speeds and enormous bandwidth capacities make it possible to power a genuine smart home—a place brimming with tech and devices to cut energy usage and costs and make life better and more efficient.

From smart refrigerators that let you know when it’s time to get a new gallon of milk, to smart lighting that cuts off when you leave home, to smart speakers playing music (or soundscapes) throughout every room, smart home technology can turn your dwelling into the home of your dreams.

Remember that fiber can keep these devices and smart home features running smoothly, while still letting you stream TV and movies, upload videos, and enjoy everything else about your internet. Unlike other forms of internet, with fiber, you’re not forced to choose which online activity to sacrifice at any given time!

7. Smart Home Security Makes for Safer Homes and Neighborhoods

One smart home feature everyone should take advantage of is improved real-time safety and security delivered by smart lighting, smart cameras, smart doorbells, and related tech. Fiber-powered devices can monitor your home for security threats at all times, whether you’re tucked in your own bed upstairs or thousands of miles away on vacation.

Additionally, outdoor smart lighting and doorbell systems help make your neighborhood safer too, deterring “porch pirates” and other crime. Fiber has the power to keep these crucial smart home safety and security systems running strong while still allowing you to stay productive and engaged in other online activities simultaneously.

8. Video Calling Keeps You Connected Face-to-Face

Lastly, fiber’s impressive speeds and incredible bandwidth make video calling crystal clear and convenient. Grandparents can easily have face-to-face conversations with their grandchildren, and both sides of the call can see faces as well as hear voices.

Video calling is simply a much more intimate way to stay in touch than by phoning or emailing. Fiber enables this improved communication without the distortions and interruptions that plague other types of internet.

The eight examples above are just a small sample of the way fiber internet’s innovative technology enhances your life. From practical matters like health, work, and security, to broadening your worldview and sharing knowledge and world cultures, fiber can improve your well-being, inspire your mind, and uplift you.

To learn additional ways that FPUAnet Communications' fiber can make a real difference in your life, follow our social pages!

What to Expect With Your Installation Appointment

What to Expect With Your Installation Appointment

If you’ve recently signed up for our high-speed internet services, congratulations! We can’t wait to get you connected!

To help you prepare for your installation appointment, we’ve compiled a list of the most common questions and concerns some people have about their installation. We hope it will help you get prepared—and even more excited—about the big day!

If you still have questions about your appointment, please don’t hesitate to contact our customer service team. We’re local and happy to help!

When Should I Expect My Installation Appointment?

Generally speaking, you should expect your fiber installation appointment to occur within about two weeks. Outside factors like the weather can sometimes cause delays, but these should not be too extensive.

What Communications Should I Expect to Receive in the Meantime?

Prior to the installation, you will receive a confirmation email with additional information about your fiber installation appointment. It may also include other details about what, if anything, you may need to do prior to the installation. If you’ve authorized text messages from FPUAnet Communications, you may also receive text notifications from us, as well. 

How Long Will the Installation Appointment Last?

While each residence and home is different, and some present relative challenges (nothing our team of experts can’t handle!), you can expect our technicians to take between roughly 30 minutes to two hours to complete your installation. 

Will the Technician Need to Come Inside the Home or Just Remain Outside?

Your technician needs to install and set up your fiber internet connection both indoors and outdoors and will need access to the inside of your home. Please plan to have an adult over the age of 18 at home during your scheduled installation time.

What, If Anything, Should I Do to Prepare for the Installation Appointment?

Please have an adult over the age of 18 at home during your appointment. After your technician has done the basic outdoor installation every residence receives, you should be prepared to talk with your technician and installer about which areas and rooms of the home you most use the internet, and for what purposes. For example, if there are highly trafficked areas of your home, like a family room or kids playroom, where lots of streaming TV and movies are played, you should inform your technician about that to maximize internet signal coverage there. 

Additionally, your technician is trained to help identify the best placements for your router and related equipment. But the tech will also gladly listen to your requests and suggestions based on your internet usage and the way you use your home.

Generally, the technician will choose a centralized area of the home to place the router. Ideally, this area will not be obstructed by wall units or built-in bookshelves, or be located too close to windows or other glass. The router shouldn’t be near other electric equipment or microwave ovens, either. A good rule of thumb is the less clutter in the immediate area around the router, the better the router can disperse its signal for stronger internet throughout the house.

What Support Will I Receive After the Installation Appointment?

The technician will ensure that your fiber internet is fully operational and running fast and smooth before leaving your home. Additionally, the tech will make sure that your devices (e.g., smart TV’s, tablets, etc.) are connected to your fiber connection and working well. You’ll also receive some materials, including basic instructions for downloading and accessing FPUAnet Communications’ app, as well as other key contact information for technical support.

FPUAnet Communications’ Team Members Are Here to Help—and Want Your Feedback!

The team at FPUAnet Communications really cares about your experience during installation and afterwards. Don’t hesitate to contact the helpful representatives at FPUAnet Communications if you have any questions or concerns during or after your appointment.

And if you have any feedback for us, we want to hear it! Please click here to leave a review. https://fpuanet.com/review/ It helps us know how we can improve our service—and give our team of professionals and technicians the applause they’ve earned when they’ve done a great job, too!

Six Online Payment Options for Your Small Business

Six Online Payment Options for Your Small Business

Small businesses and their leaders have way too much going on to spend time tracking down invoices or waiting for the bank to process payments. Fortunately, advanced internet-based payment systems have substantially cut down paperwork processing, as well as the time it takes to receive funds.

Below we highlight six of the best online e-commerce and in-person payment options available for small businesses today. When connected to FPUAnet Communications’ fiber network, your small business can use the technology it needs to grow and thrive—and you can get back to doing the actual work of your business instead of worrying about receiving payment for your efforts!

1. Square

We start our list with Square, an overwhelmingly popular payment service that continues to attract new vendors and customers alike.

Square is an excellent fit for businesses that are mobile or whose clients often pay on-the-go rather than in a brick-and-mortar business establishment. At the same time, Square’s in-person point-of-sale options are still well-respected and its software and app are noted for their ease of use.

2. Stripe

Stripe is a sophisticated online payment processing app with versatile features many savvy small business owners love. Highly customizable with numerous options to aid in bookkeeping, databasing, and generating revenue reports, Stripe excels well beyond basic payment processing.

Its software fully integrates payments and invoicing as well as other essential business needs, including tracking accounts receivable and processing refunds. Given these extra features, however, there is a steeper learning curve for Stripe than with other simpler payment processing options on our list.

3. PayPal 

Perhaps the most well-known payment service on our list, PayPal has been a part of e-commerce culture since 1998 and is particularly useful for vendors that prefer sending and receiving online invoices.

Its near-universal name recognition also means customers know and trust it. However, compared to other options on our list, PayPal is relatively sparse in terms of features and versatility and does not offer businesses as much in the way of in-person transactions as other services.

4. Shopify

Like PayPal, Shopify is another familiar name in online shopping. Shopify’s ecommerce ecosystem encompasses vendors both large and small, offering a significant advantage to many online retailers.

That advantage comes with a cost, however, as Shopify charges a monthly fee in addition to per-transaction fees, which can be a drawback to many small businesses. Still, its seamless and simple interface and many features have drawn many happy small businesses to Shopify.

5. Clover

Next up is Clover, an exceptional in-person payment processing program with many online features as well. Industry experts are impressed by Clover’s vast library of fully integrated third-party apps that do much more than just accept payments.

With Clover, small businesses can get accounting, tax, databasing, marketing, and other critical business features all in one place, making it a solid value. Clover’s pricing is notable for its flat rates, but be sure to check out the differences between plans, which can vary based on sales volume and other factors. 

6. Lightspeed

Our last recommended option is Lightspeed, one of the leading cloud-based in-person and retail-oriented point-of-sale payment services in the industry. Popular both for its simplicity and competitive pricing, it also offers a range of features from simple retail purchasing to online shopping and e-commerce.

For businesses with an extensive inventory to track, Lightspeed’s acclaimed inventory management systems are a huge timesaver, even helping you reorder when stock gets low.

Fiber’s Speed and Power allow you to Process Payments and Run Your Business Simultaneously!

Now that you’ve checked out the above six payment options, small businesses should remember that to be truly productive and efficient, they also need the fastest, most reliable internet they can get. After all, the systems above, along with all their many benefits, are only as effective as the quality and speed of the internet that delivers them. Fiber internet is quite simply the best internet a small business can get today.

Contact FPUAnet Communications today to get the speed you need to power your business. And for more helpful hints to keep your small business productive and efficient, follow our social pages!

Connecting Community Anchor Institutions: Why Local Matters

Connecting Community Anchor Institutions: Why Local Matters

At FPUAnet Communications, we’re proud to be known around FPUAnet Communications as the best internet provider for residents and businesses. But did you know that we also support a third group with our high-speed fiber internet network? Today, we’re taking a moment to celebrate local community anchor institutions.

Read on to learn more about this important group—and how, as a local company ourselves, FPUAnet Communications is committed to keeping them connected.

What Are Community Anchor Institutions?

Anchor institutions are mission-based, publicly-oriented organizations that provide services essential to our area’s economy, health, safety, culture, and general well-being.

Anchor institutions include hospitals and other medical facilities, emergency services like fire and police, universities and other institutions of higher education, and public services like libraries.

These institutions all play a critical role in our society, and they all depend on reliable access to the internet to function effectively in the 21st century economy.

Hospitals and Medical Clinics

Universally appreciated by everyone fortunate enough to have one close by, a hospital is an anchor institution that many of us depend on in the starkest moments of our lives. Whether they’re treating chronic illnesses or responding to life-threatening injuries, hospitals and other medical clinics provide critical services every day.

And in a true health emergency, every second counts. Rapid access to medical records, keen and swift analysis of radiological and similar medical imagery, and urgent consultations among experts—these are often matters of life and death. Thus, perhaps more than anywhere else, having internet as reliable and fast as fiber in our community hospitals and health clinics is most critical.

Beyond the immediate health needs of patients and the broader community, hospitals and medical clinics regularly communicate with both patients and other health professionals. Maintaining a solid internet connection to transmit medical files and even hold telehealth follow-up visits is crucial to the missions of hospitals and medical centers.

Fiber’s bandwidth capacity is substantially larger than other types of internet and can make indispensable communication and data transfers quick and seamless, helping health providers fulfill their calling—and keep our communities healthier and safer at the same time.

Fire, Police, and Other Emergency Services

Local first responders–the good people of our fire stations, paramedics, and police departments–are our community’s heroes, often putting their own lives at risk to help others. And they are regularly on call at every minute of every hour of the day.

Without the brave and resourceful men and women in fire, police and other emergency services, our community would be far less safe. Thus, it goes without saying that our first responders are anchor institutions in our area, and everyone is grateful for their service.

Reliable communications and connectivity is an absolute necessity for these essential services. Fiber internet keeps emergency service providers informed about hazards, real-time traffic information, hazardous weather and natural disasters, and other problems our community faces. And fiber keeps fire, police, and paramedics connected to everyone in our community–including to hospitals and emergency rooms–providing an instant connection when and where help is needed most.

Universities and Community Colleges

The quintessential anchor institution in the United States is the college or university. Centers of learning that attract talent and skills in many fields, a college’s mission—regardless of whether it’s a large university or a smaller, regionally-focused community college—is to educate young adults (and others) and provide them with skills and knowledge for success.

But colleges and universities do far more than just teach students. They also serve as learning, cultural, artistic, and athletic centers for our entire community, greatly enriching our lives with special events, art exhibits, dramatic performances, musical concerts, and sports.

And given the beehive of online activity generated at colleges—especially online research, lectures, conferences, emailing, video editing and production among many other examples—a steady and fast internet connection is a veritable requirement for 21st century higher education.

The broader community, which often has access to a university’s prominent speakers, exhibitions, and even certain library materials also benefits from fiber’s high speeds and greater bandwidth, multiplying the benefits to our region even more.

Libraries and Museums

Often overlooked, but nonetheless invaluable, public libraries and museums of all kinds provide educational, artistic, and cultural opportunities offered almost nowhere else. They bring together resourceful, knowledgeable experts and support staff that create experiences that both inform and inspire.

Groups as diverse as toddlers, school children, book clubs, tourists, and seniors are enriched by the facilities and programs libraries and museums provide. Without fiber internet, however, neither of these anchor institutions can fulfill their unique niche in our community, including facilitating beloved programs like story hour, reading clinics, film nights, visiting exhibitions, club meetings, and guest experts.

And the community can often access many of these features—including e-books and other electronic materials—from home through remote and online access. Thus, fiber keeps each of us better connected to our area’s libraries, museums, and related curated institutions and their bevy of information and collections that set them apart.

Fiber Internet Keeps Our Anchor Institutions Well-Connected to Our Community—and to You

As much as our community depends on anchor institutions to improve our daily lives and make our region a better place to live, anchor institutions in turn rely on dependable and fast internet to get their jobs done. And they also look to the local team of experts and technicians that keep FPUAnet Communications’ fiber network running strong and efficiently—and with the local knowledge and care to respond fast and effectively to any technical issue that may arise.

Indeed, the team at FPUAnet Communications are more than just internet service professionals. We’re also your neighbors. Like you, we live and work in our community, which means we rely on and appreciate the work of our community’s anchor institutions.

As a local company ourselves, we’re highly committed to responding swiftly to emergencies like outages, which in turn lets the good people at our local anchor institutions do their jobs serving our community and keeping it healthy as well.

When you choose FPUAnet Communications for your residential or business internet, you support our business—enabling us to turn around and support our community. Thank you for shopping locally for your internet. We’re proud to keep FPUAnet Communications connected!

FPUAnet Fiber Internet Reaches 1,500 Parcels in Fort Pierce, and Growing

FPUAnet Fiber Internet Reaches 1,500 Parcels in Fort Pierce, and Growing

Fort Pierce, Florida – September 27, 2023 – FPUAnet Communications, a division of Fort Pierce Utilities Authority (FPUA), is pleased to announce that it has expanded its fiber internet service to over 1,500 parcels in Fort Pierce. This progress represents FPUA’s commitment to bringing affordable, high-speed internet options to Fort Pierce – freeing up customers to choose their internet provider based on what’s important to them.

Fiber-to-the-parcel internet is the fastest and most advanced, reliable internet technology available, and FPUAnet now reaches over 1,500 parcels, covering both residential and commercial customers, in Fort Pierce. “As a municipal service provider, we are owned by the customers we serve, and are fully committed to providing our customers with the best possible service,” said Jason Mittler, Manager of FPUAnet Communications. “We are proudly offering fiber internet at affordable prices and with no data caps or overage fees, so that everyone in Fort Pierce can enjoy the benefits of this amazing technology.”

Fiber offers a number of advantages over traditional copper-based internet, including:

  • Faster speeds: Fiber internet can deliver speeds of up to 1 Gbps, which is significantly faster than traditional copper-based internet.
  • More reliable service: Fiber internet is less susceptible to outages and slowdowns than traditional copper-based internet.
  • Lower latency: Fiber internet has lower latency, which means that there is less delay between sending and receiving data. This is important for activities such as online gaming and video streaming.

Fiber internet is also more scalable than traditional copper-based internet, which means that it can easily handle the increasing demands of internet usage, an important benefit while Fort Pierce and St. Lucie County are growing rapidly.

FPUAnet Communications offers fiber internet plans starting at $49 per month for residential customers and $99 per month for commercial customers. All fiber internet plans include speeds of at least 100 Mbps, with speeds up to 1 Gbps available. FPUAnet also offers enterprise services with speeds up to 10 Gbps.

Crowdfiber build-out may be available where neighborhoods are most interested in receiving fiber internet. Visit www.FPUAnet.com to input your home or business address. The website will indicate whether fiber is already available, or it will let FPUAnet associates know that you are interested in receiving fiber. Larger numbers of interest can help FPUAnet determine where to prioritize build-out, allowing us to best serve you.

“Fiber internet is essential for economic development and job creation,” said Mittler. “We are committed to working with the Fort Pierce community to build a brighter future for all.”

###

About FPUAnet: FPUAnet, a division of Fort Pierce Utilities Authority (FPUA), is committed to providing cutting-edge telecommunication services to the residents and businesses of Fort Pierce, FL. With a focus on delivering reliable, high-speed internet connections, FPUAnet is dedicated to supporting the region's growth and technological advancement. Additional information is available at www.fpuanet.com.

About FPUA: Fort Pierce Utilities Authority is a municipal, not-for-profit utility provider. FPUA’s mission is to provide our customers with economical, reliable, and friendly service in a continuous effort to enhance the quality of life in our community. Fort Pierce is one of more than 2,000 communities in the United States served by a community-owned electric utility, and one of very few who also provide water, wastewater, natural gas, and Internet services. Public utility systems are owned by the people they serve. All benefits from our locally controlled utility remain right here in the community. Additional information is available at www.fpua.com.

Six Websites to Help You Find a Remote Job

Six Websites to Help You Find a Remote Job

More Americans are working remotely from home than ever before. From the convenience of the at-home office to the lack of a commute (and mind-numbing traffic), to the savings on gasoline, to the ability to more easily look after children (and pets), the benefits of remote work keep adding up!

Vastly improved and faster internet technology—especially fiber internet, like FPUAnet Communications’ advanced fiber network—have made working from home more reliable and efficient. Fiber’s high upload speeds and generous bandwidth make video conference calling far clearer than other forms of internet.

But many people may not know where to start looking for remote jobs they can perform from home with a fast, reliable internet connection.  And some may be asking where a would-be remote worker can even start to look for such jobs.

In this post, we walk you through several of our top recommended websites to help you find a remote job. Many of these sites also include tips on freshening up your resume, interviewing, and even making the most out of remote work. So follow along below as we list our favorite websites for finding remote work!

1. We Work Remotely

Billing itself as the “largest remote work community in the world,” We Work Remotely is a leading website for finding remote jobs. With 4.5 million monthly visits, it’s often the first stop many would-be remote workers take on their job hunt. We also like We Work Remotely for its solid job categorizations and many useful resources and tools.

2. Upwork

Focused on the “gig economy”—short-term work and freelancing jobs—Upwork can be a useful site for finding temporary work quickly without the larger hassles associated with interviewing. Keep in mind, though, that Upwork will take a percentage of any earnings from a gig contracted on its site.

3. Remote OK

One of the best-organized job boards on this list, Remote OK categorizes all manner of remote work jobs. From tech-savvy careers to writing gigs and just about everything in between, Remote OK’s numerous “tags” help you easily sort through the extensive and ever-increasing job postings in many different sectors.

4. Jobspresso

Another solid website for finding remote work opportunities is Jobspresso, particularly because its team researches job listings for legitimacy and accuracy. Jobspresso also lets you post your resume to the site, letting potential employers notice you, even as you can browse its many job listings.

5. Working Nomads

While somewhat more focused on a particular type of remote worker (digital nomads who travel around the world), Working Nomads is worth a look. Those with international experience or interests might find opportunities that don’t appear on similar remote job boards and newsletters with job postings, broadening out the search beyond our own borders.

6. FlexJobs

Our last recommended website, FlexJobs, is one of the biggest names in the jobs posting scene. But please keep in mind that, unlike the other five options recommended above, not every job listed on FlexJobs is remote! Additionally, Flexjobs is not free—it offers monthly and annual fees to use its resources. As you’d likely expect from a jobs website you need to pay to use, they include features that give would-be employees confidence, such as pre-screened listings, regular alerts for jobs that meet your criteria, and detailed search tools for finding the right fit for you.

The six sites above are outstanding places to start your search for the perfect remote work job—or even a remote career! You can also check out other more traditional job posting sites like Indeed and ZipRecruiter. But be sure to checkmark any settings options for Remote Work as you conduct your search on those traditional sites.

Check out FPUAnet Communications’ social pages for more tips on remote work and how our high-speed fiber network can make you more productive from home! 

“Don’t Click That Link!” (10 Signs You’re About to Be Scammed)

“Don’t Click That Link!” (10 Signs You’re About to Be Scammed)

Despite all the benefits that the internet brings to our lives every day, there is also a nefarious side that people need to be aware of and smart about—scamming. Unfortunately, like with just about every other technology, fraudsters persist, always concocting new ways to acquire personal information or access unsuspecting victims’ bank accounts or credit cards.

Seniors are particularly vulnerable to the latest scams, especially because they have spent far less of their lives engaging with the internet than Millennials or Gen Z! And given the kinds of scams out there, seniors are more likely to click on links that seem innocent but that are anything but.

At FPUAnet Communications, we take your online safety and security extremely seriously. But our technicians and online security experts can’t do it all. Nor can they watch out for scams that might hit your email account, social media feed, texts or web browser. You need to be vigilant as well.

Below we discuss ten signs that you are about to be scammed. As you will see, some of these signs are more obvious, while others can be cleverly sneaky about persuading you to “just click right now.” With even a little knowledge and some extra caution, you can avoid most scams, while enjoying FPUAnet Communications’ fast and reliable fiber internet with greater confidence.

What is Phishing?

Before highlighting the most common signs that you're about to be scammed, let’s briefly discuss the most common schemes plaguing internet users today, especially seniors: phishing. Phishing attempts to “lure” a victim into providing something to a scammer: personal sensitive information like full name, address, or telephone number, or an official identifier like a Social Security Number, or bank account or credit card information, or direct access to a computer or other device.

They come in many forms and some scammers can be quite ingenious about their phishing methods. But there’s almost always something “off” about phishing attempts and scams. Let's now move on to the top ten signs to be aware of to prevent phishing attacks and other scams.

1. Emails Arrive in Your Inbox at Strange Times

Many email scams originate from outside the United States in different time zones, some between six and twelve time zones away. Receiving emails in the middle of the night is a first sign that something is amiss. Further, if a hacker has taken over the email account of someone you know and sends you an email at an unusual hour (for them), that’s another indication to be suspicious—and extra careful.

2. Email Address Irregularities 

While scammers can easily disguise themselves in the Subject Lines of emails, it’s much more difficult to establish an email address that fits the company, government agency or other entity they are pretending to be. Look for addresses that employ @yahoo.com, @gmail.com, or similar services. No legitimate major company or agency would use such addresses to conduct business. 

3. Grammar and Spelling Mistakes

Scammers are notoriously bad spellers. And their command of the English language is frequently lacking. Astute and vigilant email users should note that misspelled words or blatant grammatical errors are a common sign of a phishing attack and should be ignored.

4. Fishy Attachments and Files

Beware of messages with odd or intentionally vague attachments. Attachments marked “Invoice “or “Shipping Notification” are particularly common—especially if you are not expecting either from a vendor. And the type of file employed in the message is another signal, too, including zip and Microsoft Word document files. Some email programs or services automatically scan such files for viruses, but if you’re at all suspicious, just ignore the message entirely and not let your curiosity get the better of you.

5. Urgent Demands

Another common trick many scammers use to get your attention is to demand action from you, often with an overwhelming sense of urgency. “Time is short!” “Respond immediately!” “Your reward expires in one hour!” These are just examples of demands designed to pique your interest and get you clicking. Don’t fall for them!

6. Requests for Your Personal and/or Financial Information

Any email from any source whatsoever requesting that you enter your personal or financial information should be ignored immediately. Indeed, most companies state outright that they will never ask you to enter such information through an email correspondence. Such a request is one of the biggest indicators of a phishing scam.

7. If It Sounds Too Good to Be True, It Probably Is

Phishing scammers have taken a play out of junk mail schemes dating back decades, promising rewards and riches if you act now. From dangling Amazon gift cards or cash prizes, these fraudsters know how to grab your eyes with such false promises—and hope to snag your bank account information through them.

8. Phony Delivery Notifications

Increasingly common in text messages sent to your smartphone, fake delivery notifications are another scam. The first sign that something is “off” is if you weren’t expecting a delivery in the first place. Even if you are, proceed with caution. For example, before clicking on such a message, try to remember how the online vendors you usually use (e.g., Amazon) typically contact you. It probably isn’t through this type of text message!

9. Surveys About Major Topics of the Day

Watch out for emails asking you to respond to surveys unless you know the source. Common topical surveys relate to COVID-19 vaccines and other public health matters. Again, scammers are trying to get your attention to get you to click. Don’t fall for it over the hot topic of the times!

10. Strange Greetings and/or Tone in Emails

Our last indicator of a scam is less straightforward—especially if some scammers have avoided some of the more common examples above. Watch for overly generic greetings like “Dear Friend.” Or if they use your email address instead of your actual name in the greeting! Also consider if the tone of the email is “off.” If it comes from a familiar email address but doesn’t sound like the person you know, don’t respond. Or perhaps the email is geared toward subjects or purchases that are irrelevant to you. When in doubt, trust your gut.

We hope this guide will help you fish out phishing and other scams, and make you feel more confident when utilizing the internet. And for more valuable tips and advice about staying safe online, be sure to follow FPUAnet Communications’ social pages.

Explaining Our Internet Speed Tiers

Explaining Our Internet Speed Tiers

Perhaps the most common question we hear from customers at FPUAnet Communications is: “What internet speed do I really need?”

It’s actually an excellent question, and the answer can depend on a number of factors—from the number of people in the home and the number of devices regularly used at once to the types of online activities that matter most to you. (For example, gaming and videoconferencing will require more bandwidth than checking emails!)

While FPUAnet Communications’ advanced fiber network is the most reliable internet you can get—and that reliability is consistent no matter what speed tier you choose—we offer different plans and tiers based on the speeds your household needs. Some homes or businesses may need or want greater speeds than others, while others prefer to try to save a little money on a slower maximum speed given their actual usage.

Below, we describe each of our speed tiers, as well as some of the key factors and considerations any customer should take when choosing an internet speed tier. And we help explain the reason why some speeds will work well for certain households or businesses, while others may simply need more. Still, have questions? Call us or stop by! We’re local and happy to help.

[NOTE: YOU MAY WISH TO EDIT THE FOLLOWING INFORMATION BELOW

100 MBPS

100 MBPS is generally considered the “entry-level” or most basic speed for high-speed internet service. While it is certainly a lower speed and does not take full advantage of fiber’s capabilities, for some households, 100 MBPS may be sufficient for most needs.

For example, 100 MBPS should enable customers to use three or four devices simultaneously for basic email, web browsing, and social media use—the kinds of everyday internet usage you’ve been accustomed to for years.

And 100 MBPS also lets you stream TV and movies and other videos and music on one or maybe two devices at a given time. But as streaming and other more data-intensive online activities like gaming do require much more information to be transmitted, 50 MBPS is likely to feel more sluggish, or even rather limiting, compared to faster speeds.

However, for a smaller home or business, or even for a household with just one or two users, residents may be able to get by with a 100 MBPS tier for most internet uses. Just keep

in mind that multiple users streaming at the same time will likely notice the need for a speed tier upgrade.

200 MBPS

200 Mbps internet speed is good for multiple people using multiple devices at once. It can stream TV and movies on three or four devices at the same time, and it allows for 4K streaming. This speed is a good option for most households.

Multiple people using multiple devices at once: With 200 Mbps internet speed, you can have multiple people using multiple devices at the same time without experiencing any lag or buffering. This is ideal for households with multiple children or for families who like to stream TV and movies together.

Streaming TV and movies on three or four devices at the same time: 200 Mbps internet speed is fast enough to stream TV and movies on three or four devices at the same time without sacrificing quality. This means you can all watch your favorite shows or movies together without having to worry about buffering or lag.

Allows for 4K streaming: 200 Mbps internet speed is also fast enough to stream 4K content. This means you can watch your favorite movies and TV shows in stunning high definition.

A good option for most households: 200 Mbps internet speed is a good option for most households. This is because it is fast enough to handle most of the things that people do online, such as streaming TV and movies, browsing the web, and playing games.

If you are looking for an internet speed that is fast enough to handle multiple users and devices, 200 Mbps is a good option to consider. It is fast enough to stream TV and movies, play games, and download large files without any lag or buffering.

500 MBPS

500 Mbps internet speed is excellent for multiple people using multiple devices at once. It can stream TV and movies on multiple devices at the same time, and it is ideal for gaming and other data-intensive activities. This speed is a good option for large households or businesses.

Multiple people using multiple devices at once: With 500 Mbps internet speed, you can have multiple people using multiple devices at the same time without experiencing any lag or buffering. This is ideal for households with multiple children or for businesses with a lot of employees working from home.

Streaming TV and movies on multiple devices at the same time: 500 Mbps internet speed is fast enough to stream TV and movies on multiple devices at the same time without sacrificing quality. This means you can all watch your favorite shows or movies together without having to worry about buffering or lag.

Ideal for gaming and other data-intensive activities: 500 Mbps internet speed is also ideal for gaming and other data-intensive activities. This means you can play online games without lag or interruption, and you can download large files quickly.

A good option for large households or businesses: 500 Mbps internet speed is a good option for large households or businesses. This is because it can handle the increased traffic that comes with having a lot of people or devices using the internet at the same time.

If you are looking for an internet speed that can handle multiple users and devices, 500 Mbps is a good option to consider. It is fast enough to stream TV and movies, play games, and download large files without any lag or buffering.

1 GIG (or 1000 MBPS)

The best possible internet speed.

Allows for simultaneous use of multiple devices and data-intensive activities.

Ideal for households with many users or businesses with high bandwidth needs.

For users looking for the best internet and streaming experience available—and to take full advantage of fiber’s advanced technology—the 1 GIG or 1,000 MBPS speed tier is the clearest choice. At this speed, fiber internet simply pours data into your home, powering your devices with the internet they need to perform at their best. With 1 GIG fiber internet, you and your family can easily use ten or even more devices at the same time to surf the web, check email, and play on social media.

Streaming TV, movies, and other video on multiple devices simultaneously is a cinch with 1 GIG, so you’ll never need to ration out streaming times in your home again. And the streaming quality of 1 GIG fiber internet is just exemplary, with 4K’s brilliant resolution making colors and textures pop on all of your screens. At this tier, you can also power a fully connected smart home (think Alexa, security cameras, and more) without noticing a slowdown on your device.

Online gaming, which can keep players engaged for hours (and build skills regularly used in “real life,” too!), is incomparably better with the 1 GIG speed tier for any gamer. 1 GIG’s greater bandwidth capacity allows more data to flow up and down seamlessly, preventing lag and other delays and choppiness that stymie gamers on slower speeds.

We hope this guide helps you assess your internet speed needs for your household or business. It may even help “diagnose” why you may notice some less-than-stellar internet performance—i.e., when too many people are using too many devices for intensive online activities simultaneously!

The friendly and knowledgeable support team specialists at FPUAnet Communications are available to answer any question you may have about which speed is best for you or any other question you may have about our fiber network. So feel free to reach out at your convenience!

And to learn more about FPUAnet Communications and why its fiber internet cannot be beat, be sure to check out our social pages!

Your Guide to Smart Home Security

Your Guide to Smart Home Security

Your top priority is keeping your family and home protected and safe from harm. Thankfully, today’s technology can help.

Your neighbors at FPUAnet Communications understand your concerns and desire to keep your family safe. We are also a part of our community and are proud to help serve and keep people informed, connected, healthy and secure. That’s why we’ve put together this brief guide to smart home security that anyone connected to our high-speed fiber network can learn from and put to good use.

This concise overview highlights some of the most well-regarded smart home security measures and technology recommended by home safety experts.

Smart Doorbells

Smart doorbells help you see who is at your door before you answer. They also monitor any activity on your doorstep, front porch, driveway and even on the street in some cases. These devices can help prevent deliveries and packages from being stolen and deter suspicious activity at your home.

Smart Security Cameras

A smart security camera setup is a must for those looking for more robust security.

You can install a smart security camera system anywhere in or outside your home, from the driveway to the backyard. Many smart security cameras are designed with motion sensors, so any time a person—or even larger wildlife—is detected, you will know it.

You can also use smart security cameras with motion-sensing outdoor lighting, which will also help deter unwanted visitors. Best of all, smart security cameras connect to your home’s Wi-Fi and all your devices, keeping you notified of activity outside your home.

Smart Lighting and Glass-Break Detectors

Other state-of-the-art smart home tools can further improve safety and security. For example, glass-break detectors can alert you to intruders. Similarly, smart lights detect motion and can send notifications to your phone or tablet, alerting you to be on your guard.

When these devices connect to your home’s fiber network, your family can be notified of a break-in, even if you aren’t home.

Personal Medical Alert and Emergency Devices

Seniors and others with mobility limitations or chronic health problems need quick communication with first responders. 

When there’s an acute health emergency or other safety concern, personal medical alert and emergency devices can connect people to first responders at the touch of a button. During an emergency, there’s no need for seniors to locate and use a phone. Modern wearable tech makes it easier than ever to contact emergency services in seconds.

Don’t Forget About Network and Online Security

At FPUAnet Communications, we take the security and stability of our network very seriously. Our engineers and technicians constantly work to keep the network safe from attacks.  But there are also some steps you can take to protect your data and online privacy.

Keep your home network safe from hackers and phishing attacks by using strong anti-virus software and apps on all your devices, as well as password managers to safeguard your accounts.

And be sure to use a complex password that is difficult to guess—and not the same as all your other passwords! Ad blockers can also save both aggravation and the unseemly tendency of advertisers to track your online activity.

These are just some innovative devices and services available to put smart home technology to good use for home safety and security. But as always, practice common sense in and around your home and online.

Keep front and back doors locked (and car doors, too). And avoid clicking on suspicious emails or untrustworthy links, so you don’t become a victim of a security breach. A little caution, paired with modern technology, can keep your home, family, and community safe and secure.

Follow FPUAnet Communications’ social pages to learn more about how smart home technology can help make your home more efficient and safer.

These Bandwidth Hogs Slow Your Internet (Unless You Have Fiber)

These Bandwidth Hogs Slow Your Internet (Unless You Have Fiber)

Many internet users experience a sluggish connection even with “high-speed internet.” They’ve invested in a good Wi-Fi router, perhaps a range extender, and may have even upgraded to a faster internet plan.

So why do they find themselves frequently frustrated by slowdowns and freeze-ups? What about their devices—or internet plan—causes this underwhelming performance? And what, if anything, can people do to reduce or even eliminate these issues?

The most likely culprits behind poor internet performance are bandwidth hogs—devices and online activities that gobble up too much bandwidth and slow down everyone’s internet access.

The good news is FPUAnet Communications’ advanced fiber network provides exceptionally high download speeds and the much-overlooked bandwidth capacity that only fiber internet can offer. Combined, fiber’s high speeds and excellent bandwidth can end internet sluggishness.

We discuss bandwidth in greater detail below and explain why every internet customer needs to understand it.

Then, we turn to the most common bandwidth hogs in most people’s homes—devices and online activities—and then explain how FPUAnet Communications’ best speed tiers can help resolve any bandwidth issues.

What Is Bandwidth—and Why Is Higher Bandwidth So Important?

Bandwidth can be confusing. Put simply, bandwidth is the amount of information an internet connection can manage per second.

Bandwidth doesn’t measure a particular internet connection's rate (or speed). Instead, it’s about the volume of online data a connection can “carry” and transfer at any given time.

High bandwidth levels let internet users accomplish activities like streaming TV shows, participating in video calls, playing online games, and posting to social media simultaneously without any slowdowns.

More bandwidth is indispensable for keeping an active online household productive—and happy!

What Exactly Is a Bandwidth Hog?

A bandwidth hog is a colloquial term for a device or online activity that eats up more than its fair share of bandwidth. It hogs too much bandwidth and greedily takes it from other devices or activities. Keep in mind that everyday web browsing typically has little impact on overall bandwidth use.

Some devices are famous bandwidth hogs. Just by turning on and connecting to a bandwidth hog, a huge amount of available bandwidth on your internet connection will be used.

And certain activities require excess bandwidth to carry out your needs. When even one (or more) bandwidth hogs are activated, the dreaded slowdowns and freeze-ups can occur, leading to frustration and anger in your home!

Common Household Bandwidth Hogs

Smart TVs

Today’s smart TVs feature enhanced technology that displays amazing picture quality.

High definition, 4K, and 4K Ultra-HD TVs produce stunning imagery and hog lots of bandwidth in the process. Using your smart TV can devour an enormous slice of your home internet’s bandwidth. If you have limited bandwidth capacity, your smart TV could impact other devices and online activities or even slow down a show you want to watch.

Video Streaming

By far the activity with the most excessive use of bandwidth is streaming video.

Netflix tends to be the top offender, in part due to its popularity and vast library of content. Many people stream shows and movies on other devices like their tablets rather than just their smart TVs. And if you have more than one person in your household—and multiple tablets and phones in use—your bandwidth can easily be hogged just by streaming shows and movies.

And Netflix isn’t the only problem. Streaming services like TikTok and YouTube also use lots of bandwidth. Posting videos also hogs the bandwidth dedicated to uploads, which can be limited unless you’re on a fiber plan with symmetrical speeds.

Video Calling

During the COVID-19 pandemic, video conference calling became a daily part of life for many people. Zoom, FaceTime, Skype and other services allowed people to stay connected face-to-face, even across long distances. But video calls are notorious bandwidth hogs.

Voice, text, and video all combine to devour bandwidth—and that’s why you’ve experienced those ridiculous freeze-frame faces during the call!

And remember, with video calling, you are not just receiving data—you are also continuously sending it back to the server (uploading). That accounts for video calling’s massive appetite for bandwidth and why so many video calls end up frustrating people… unless you have fiber internet’s fast uploads!

Online Gaming

Another big-time bandwidth hog is online gaming.

Online gaming is incredibly problematic from a bandwidth perspective because, like video calling, information is shared—from the player back to the server and the server back to the player. It often jams the internet connection for gamers and others in the house.

Higher bandwidth allows this excessive volume of data to transfer with far less latency or other delays. So gamers experiencing lag or freezes will benefit from internet plans and tiers that provide more bandwidth.

What’s the Best Way to Get More Bandwidth?

Well, apart from eliminating bandwidth hogs—the devices and activities you already have and love—your best solution is to upgrade to fiber internet.

DSL, cable, and satellite internet don’t have fiber’s high speeds or bandwidth capacity because fiber’s innovative design and cutting-edge materials allow for data to transfer faster and in much higher volumes.

If you already have fiber internet and would like to improve your internet service, you should increase your plan’s maximum speeds. With our fastest plans, offering speeds up to 1 Gbps, not even these typical “hogs” will be able to gobble up all your bandwidth!

Our top tier package provides plenty of bandwidth to allow a steady flow of online activity like streaming TV and movies, video calling, online gaming, and social media posting. Just by using fiber internet and upgrading your internet speed, you should easily get all the bandwidth your household needs.

To sum it all up, the more bandwidth an internet connection has, the more information it can send out and get back at any particular moment.

And with fiber’s advanced technology and higher speeds, you’ll have additional bandwidth to disburse throughout your home and among your devices. With fiber’s higher bandwidth capacity, your household can avoid the freeze-ups and slowdowns that still plague so many internet users today.

If you have more questions about how fiber internet and its maximum speeds and higher bandwidth can make a difference in your internet connection, feel free to reach out to us.

And be sure to check out FPUAnet Communications’ social pages to learn more about our fiber network!

FPUAnet Communications and Blueline Telecom Announce Partnership

FPUAnet Communications and Blueline Telecom Announce Partnership

Fort Pierce, FL – FPUAnet Communications, has announced a partnership with Blueline Telecom, one of the fastest growing Voice & Data service providers in the nation.

The partnership will enable FPUAnet Communications to offer Unified Communications as a Service (UCaaS) solutions to its business customers, leveraging Blueline Telecom's state-of-the-art cloud platform and network. UCaaS is a cloud-based service that integrates voice, video, messaging, collaboration, and mobility features into a single solution.

“We are excited to partner with Blueline Telecom and bring their innovative UCaaS solutions to our business customers,” said Jason Mittler, FPUAnet Manager. “This partnership will enhance our product portfolio and provide our customers with more options to communicate effectively and efficiently.”

“Blueline Telecom is proud to work with FPUAnet Communications and support their mission to provide high-speed fiber internet and smart city services to Fort Pierce,” said Scott Williams, President of Blueline Telecom. “We share their passion for customer care and look forward to delivering reliable, scalable, and cost-effective voice solutions to their market.”

The partnership will also benefit both companies by expanding their reach and customer base in Florida. FPUAnet Communications currently serves over 1,000 parcels in Fort Pierce with fiber internet speeds of up to 1 Gbps. Blueline Telecom serves over 10,000 customers nationwide with voice and data services.

About FPUAnet Communications

FPUAnet Communications is a division of Fort Pierce Utilities Authority (FPUA), a municipal utility that provides electric, water, wastewater treatment services as well as natural gas distribution services. FPUAnet Communications was established in 2008 to provide broadband communication services to the community. FPUAnet Communications offers fiber internet access delivered via fiber optic cable with symmetrical up and download speeds starting at 100 Mbps. For more information about FPUAnet Communications visit https://www.fpuanet.com/ or call (772) 468-1696.

About Blueline Telecom

Blueline Telecom is a leader in Unified Communications as a Service (UCaaS) solutions for small and medium-sized businesses. Founded in 2011 by telecommunications industry veterans, Blueline Telecom offers voice and data services delivered via its geographically diverse and redundant network. Blueline Telecom's software is a comprehensive cloud platform that integrates voice, video, messaging, collaboration, and mobility features into a single solution. For more information about Blueline Telecom visit https://www.bluelinetelecom.com/ or call (888) 551-0811.

New Fiber Zone – Fairlawn Area

New Fiber Zone – Fairlawn Area

FPUAnet Communications, a leading local provider of high-speed internet services, has announced the launch of a new fiber zone that promises to bring lightning-fast internet speeds to residents and businesses in the area.

The new fiber area, which covers several streets within the city, is part of FPUAnet's ongoing efforts to expand its network and provide reliable and affordable internet services to its customers.

Fiber optic technology is widely recognized as the gold standard for internet connectivity, offering faster speeds, greater bandwidth, and more reliable connections than traditional copper cable or DSL lines. With fiber, data is transmitted via pulses of light that travel through thin strands of glass or plastic, making it faster and more reliable than traditional copper cable or DSL lines.

FPUAnet's new fiber area is set to revolutionize the way residents and businesses in the region access the internet. With speeds of up to 1 Gbps, customers can enjoy lightning-fast downloads and uploads, seamless video streaming, and lag-free online gaming.

FPUAnet's new fiber area is a game-changer for the region's economy as well. With faster internet speeds, businesses can take advantage of cloud computing, remote working, and other digital tools to boost productivity and efficiency. And with more reliable internet connections, businesses can avoid costly downtime and lost revenue.

The launch of the new fiber area is just the latest step in FPUAnet's commitment to delivering high-quality internet services to its customers. As a leading local provider of internet services, FPUAnet has a proven track record of innovation and excellence, with a network that spans the region and provides reliable and affordable internet access to thousands of customers.

In conclusion, FPUAnet Communications‘ new fiber area is a significant development for the region's internet infrastructure. With faster speeds, greater reliability, and increased security, fiber optic technology is set to revolutionize the way residents and businesses access the internet. And with FPUAnet's commitment to innovation and excellence, customers can expect to enjoy high-quality internet services for years to come.

To learn more about our fiber internet for your business, contact us at (772) 468-1697 or sales@fpuanet.com. We’re proud to keep Fort Pierce’s homes and businesses connected!

Do You Need a Virtual Private Network?

Do You Need a Virtual Private Network?

As beneficial as the internet can be to empowering individuals and enriching lives, there are negative aspects to being online.  

Privacy concerns, disclosed personal information and data, hacking and security breaches, and computer viruses still plague this internet.

FPUAnet Communications does far more than provide fast, reliable fiber internet.

We work tirelessly to deliver your high-speed internet service as safely and securely as possible. However, you still need to take steps to ensure your privacy and online security, too.

One of the most frequently cited recommendations to protect your privacy online is to use a Virtual Private Network (VPN).        

But what exactly is a VPN, and how does it work? And do you really need a VPN?

Below we explain what a VPN is and discuss how it works, so you can make a more informed decision about whether to employ a VPN yourself.

What is a VPN?

A VPN is a private network that, once established and enabled, creates a secure “tunnel.” Through the tunnel, data sent and received by your devices online is transmitted to a private server, where the data is encrypted before moving throughout the internet.

In essence, then, through this process, your data is more protected and secure while you're online.

How do VPNs work?

VPNs utilize applications to transmit and relay online data (emails, browser searches, messages, photos, videos, etc.), to secure servers via the encrypted data tunnels.

Once encrypted data arrives at these secure servers, it gets routed to its final destination, such as a website, email server, or social media app.

The VPN's encryption process shields your I.P. address (your location online) and other sensitive personal data.

For example, instead of revealing your I.P. address, the VPN's server's I.P. address “becomes” your I.P. address, concealing who you are and providing extra protection.

Similarly, by using a VPN, the internet traffic you receive has gone through the same more protected process before reaching your devices.

This sounds helpful—but do I need a VPN?

A VPN is a solid online privacy and security measure.

While some cybersecurity experts still recommend them, technically, you do not need one.

Until recently, VPNs were more necessary than they are today. But technology and online security have improved markedly over the years, with many websites and apps employing strong data encryption, helping enhance online privacy.

People who regularly use public Wi-Fi, such as in coffee shops or airports, are more vulnerable to hacking and cyber-attacks.

VPNs can help protect your devices (and online privacy) in those situations. But you can employ other security and privacy protections that can safeguard your data and internet traffic without using a VPN.

Whether you use a VPN or not, please don't forget other essential protections, like password managers, anti-virus software, and ad blockers. They can protect your identity and prevent your online activity from being tracked.

Of course, should you have more questions about online security and privacy, FPUAnet Communications can always help.

And to learn more about navigating the web more securely and staying safe online, follow Fort Pierce Utilities Authority‘s social pages.

Where to Place Your Router for the Best WiFi Experience

Where to Place Your Router for the Best WiFi Experience

When it comes to the dependability and speed of the internet service in your home, a lot depends on your WiFi router―specifically its location in the house. 

At FPUAnet, we’ve already got you covered with the area’s fastest and most reliable internet service. Now here are a few tips on getting the most from that service throughout your home. 

Make Sure You Have Enough Coverage: If your home is less than 1,500 square feet, one router should provide enough coverage for your whole house. However, if your house is larger, you may want to look into creating a mesh network. A mesh network is a series of access points that communicate with each other to blanket your home with the WiFi signal. They optimize the speed of your connection and reduce “dead zones.”

Consider Where You Spend the Most Time Connected: If you have key locations in your home where you spend the majority of your time online, such as a home office or family room, take that into consideration when placing your router. 

Look for a High and Uncrowded Space: Placing your router on a high shelf will help distribute the signal more widely and evenly through the house. It’s also best to avoid placing the router behind any large objects or closed up in a cabinet. 

Give the Signal a Clear Path: While the WiFi signal can do a pretty good job getting through the walls and ceilings in your house, the one thing that can stop it cold is metal, including shelving, metal desks, and large appliances.